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Terms and Conditions

TERMS AND CONDITIONS

  1. Detailed description of goods and/or services (Tech Chat Solutions) is a business in the IT SERVICES industry that .
  2. Delivery policy Subject to availability and receipt of payment, requests will be processed within 7 days and delivery confirmed by way OF EMAIL. (for e.g. booking number / booking voucher etc. and must mention the use of courier and/or postal services and associated costs, if applicable.)
  3. Export restriction (Optional) The offering on this website is available to South African clients only.
  4. Return and Refunds policy The provision of goods and services by (Tech Chat Solutions) is subject to availability. In cases of unavailability, (Tech Chat Solutions) will refund the client in full within 30 days. Cancellation of orders by the client will attract a  50% administration fee. (If appropriate – provide details of your policy regarding damaged goods.  Also mention guarantees, warranties, etc.)
  5. Customer Privacy policy (Tech Chat Solutions) shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, “personal information” shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from: http://www.polity.org.za/attachment.php?aa_id=3569 .
  6. Payment options accepted Payment may be made via Visa and MasterCard.

7, Card acquiring and security Card transactions will be acquired for (Tech Chat Solutions) via Pay Gate (Pty) Ltd who are the approved payment gateway for all South African Acquiring Banks.  Pay Gate uses the strictest form of encryption, namely Secure Socket Layer 3 (SSL3) and no Card details are stored on the website. Users may go to www.paygate.co.za to view their security certificate and security policy.

  1. Customer details separate from card details Customer details will be stored by (Tech Chat Solutions) separately from card details which are entered by the client on Pay Gate’s secure site. For more detail on Pay Gate refer to www.paygate.co.za.

9 Merchant Outlet country and transaction currency The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction currency is South African Rand (ZAR).

10 Responsibility (Tech Chat Solutions) takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website, customer service and support, dispute resolution and delivery of goods.

11 Country of domicile This website is governed by the laws of South Africa and (Tech Chat Solutions) chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature, 89 BAVITANA AURELE AVENUE, NORTHGATE .

12 Variation (Tech Chat Solutions) may, in its sole discretion, change this agreement or any part thereof at any time without notice.

13 Company information This website is run by TECH-CHAT SOLUTIONS (sole trader / private company / close corporation) based in South Africa trading as TECH CHAT and with registration number 2017 / 088983 / 07 and Dumingu Mphande (Director(s)/Member(s)/Owner(s)).

14 (TechChat Solutions) contact details  Company Physical Address:

89 BAVITANA COMPLEX AUREOLE AVE NORTHGATE JOHANNESBURG GAUTENG

2162

Email:  info@tech-chat.co.za

Telephone: 0110662919